It’s an unfortunate reality that in today’s world, potential security risks lurk around every corner. Cyber criminals are constantly on the hunt for personal data and sensitive information.

Rest assured that your credit union is dedicated to keeping your accounts safe and secure; we watch for suspicious activity 24/7 and provide you with all the resources you need to safeguard your important information.

Click the links below to learn more about best practices when it comes to protecting your identity, and steps to take if your personal information has been hijacked.

Other Fraud Resources:

  • COVID-19/Coronavirus Scams and Information

    • UPDATE! Scammers may try to use you to move stolen money. If you help them, you could be what law enforcement calls a money mule. Click here for more information on these kinds of scams, and what you can do to prevent being a victim.
    • Please click here to read an alert from the Federal Trade Commission regarding recent scams created to exploit the interactive maps tracking the virus, and phishing attempts with the use of infected links & attachments targeting the public’s thirst for knowledge about the virus.

Always remember – Unless you are working with a Member Service Representative on a loan or account-related issue, Pathways will never solicit personal information (including Social Security numbers, online banking passwords/usernames, personal identification numbers, or account numbers) over the phone, by email, or through text messaging. We ask you to please be aware of all types of solicitation inquiring about sensitive information. If you receive a phone call, email, text message, or any other form of solicitation requesting your personal information, please contact us immediately.