Incenta Credit Union

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Skip to main content
  • Personal
    • Refer Friends, Earn up to $500!
    • Owner Rewards
    • Pathways Investment Services
    • Checking Accounts
      • Overdraft Info
    • Savings & Deposit Products
      • Certificates
      • Individual Retirement Account (IRA)
      • Christmas Club
      • Money Market Accounts
      • Youth Accounts
      • Vacation Club
      • Safe Deposit Boxes
    • Health Savings Accounts
    • myHSA Investments
    • Credit Cards
    • Order Checks
    • View/Leave a Review
    • Smart Option Student Loans
  • Business
    • Business Loan Application
    • Business Loans
    • Business Rewards Credit Cards
    • Business Checking Accounts
    • Business Savings Accounts
    • Merchant Card Processing
    • Pathways at Work
  • Loans/Credit Cards
    • Make a Payment
    • Personal
      • Vehicle Loans
      • Home Equity Loans
      • Mortgage Loans
      • Credit Cards
      • Lifestyle Loans
      • Personal Loans
      • Smart Option Student Loans
    • Business
      • Business Loan Application
      • Business Term Loans
      • Commercial Real Estate Loans
      • Business Lines of Credit
      • SBA Loans
      • Business Rewards Credit Cards
      • Business Leasing
    • View/Leave a Review
  • Account Tools
    • Refer Friends, Earn up to $500!
    • Order Checks
    • Pathways Instant Deposit
    • Owner Rewards Loan Rebate Program
    • Card Alerts and Controls
    • Mobile & Text Banking
      • On the Go Access
    • Web Bill Pay
    • Member Account Forms
    • Credit Card Rewards
    • Activate Visa Gift Card
    • Credit/Debit Card Assistance Contact Info
  • Resources
    • Refer Friends, Earn up to $500!
    • Pathways Instant Deposit
    • Member Benefits
    • COVID-19 Scams & Information
    • Annual Report
    • Monthly Financials
    • Security Center
    • Pathways Financial Success Center
    • Free Credit Score
    • Pathways Investment Services
    • myHSA Investments
    • Pathways Loan Payment Options
    • Debt Management Service
    • Holiday Closing Schedule 2021
    • View/Leave a Review
  • About
  • Blog
  • Contact
  • Locations & Shared Branching
  • Rates
  • Careers
  • Español
  • Open Account
    • Open a Checking Account
    • Open an HSA Account
    • Apply for a Loan
    • Apply for a Mortgage
    • Apply for a Business Loan
    • Investments

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Contact Us

Debit and Credit Card Assistance Contact Information – Pathways / Incenta / Whitehall

Pathways Cards

Card Type Lost/Stolen Number Customer Service Number
Debit Card 800-449-7728 888-918-7771
Credit Card 800-449-7728 866-820-3952

Incenta Cards

Card Type Lost/Stolen Number Customer Service Number
Debit Card 937-223-4943 937-223-4943
Credit Card 800-325-3678 866-791-4288

Whitehall Credit Union Cards

Card Type Lost/Stolen Number Customer Service Number
Debit Card 844-665-5268 844-665-5268
Credit Card 800-433-0505 800-433-0505

Main Branch Address – 5665 N. Hamilton Rd., Columbus, OH 43230

Main Phone Number – (614) 416-7588 / (800) 367-7485
Main Fax Number –  (614) 416-7580

CU*Talk Telephone Banking: (614) 278-6152

Military Borrower Disclosure – 1-800-743-2327

Email Address – mail@pathwayscu.com

Have Sensitive/Private Documents to Send Us? Upload them securely here.
View a list of all Pathways Loan Payment options

 

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Use the section below to send us a message with any questions or comments. Please do not include member sensitive information (account number, Social Security number, etc.) in your contact request.

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  • Routing Number: 244077093
  • CU*Talk Telephone Banking: (614) 278-6152
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Federally Insured by the NCUA

© 2021 Incenta, a Division of Pathways Financial Credit Union. The “Incenta, a Division of Pathways Financial Credit Union.” text and logo are the services marks of Incenta, a Division of Pathways Financial Credit Union.  All rights reserved.  Other marks on this site are used by permission of their respective owners. NMLS #237769. Equal Housing Opportunity Lender. Member NCUA.

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